10 Signs That Show Your Communication Is Broken

Most institutions don’t lose their people over one bad announcement. They lose them one small gap at a time — the update that never came, the question that was never answered, the version of the story that changed depending on who was asking.

Go through the ten signs below. Check the ones that sound familiar in your organisation. Your score at the end will tell you how urgent the gap has become — and what to do about it first.